Home & Heart Property Management
Auckland Residential Property Management

Boutique Management.
Built on Trust.

Operated by Navigate Japan Limited, we bring world-class Japanese precision, absolute respect, and meticulous attention to detail to Auckland property management. Compliance-led care for absentee and overseas owners.

The Navigate Japan Difference

Why property management demands Japanese precision.

Most volume managers treat your asset as just another unit number. Backed by Navigate Japan Limited, we apply the core pillars of Japanese business culture—uncompromising diligence (マメさ), deep respect, and rigid attention to detail.

From airtight compliance auditing to comprehensive photographic inspections, we proactively catch issues that Western volume managers miss. We manage your home with zero margin for error.

Premium Property Interior
8%
Promotional Fee
(Months 1-12)
$1k
Maintenance Threshold
No surprise bills
100%
Compliance Focused
RTA & Healthy Homes
What We Do

Full-service management,
every step covered.

Tenant Sourcing
01
Tenants & Finance

Sourcing & Financials

We handle everything from premium advertising and rigorous applicant screening to dedicated trust accounting and punctual, itemised monthly financial statements.

Property Care
02
Maintenance

Property Care

Routine photographic inspections and vetted contractor maintenance ensure your asset is impeccably protected. Spend above NZ$1,000 always requires written approval.

Overseas Support
03
Admin

Bilingual Overseas Admin

Backed by Navigate Japan, we provide flawless English and Japanese support, statutory NZ agent representation, and document translations for absolute clarity across borders.

Solid Foundations
Corporate Integrity

Built on the right foundations.

Healthy Homes & RTA Compliant

Strict adherence to the Residential Tenancies Act 1986. Full assessment & compliance statement provided before any tenant placement.

Trust Accounting & Insured

Dedicated client-funds account, never mixed with operating funds. We use only licensed contractors with public liability coverage.

Zero Markup on Maintenance

All contractor costs are passed through at cost with full invoices provided. We don't profit from your property's repair bills.

Seamless Transition

Switching to us is effortless.

01

Initial Consultation

We discuss your property, goals, and any current tenancy situation. We explain our process, fees, and what to expect — in English or Japanese.

02

We Handle the Paperwork

Once you sign our Property Management Agreement, we contact your current agency, collect the keys, transfer the bond, and notify your tenants.

03

Relax & Receive Updates

We conduct a baseline inspection, verify Healthy Homes compliance, and assume full management. You start receiving our transparent monthly reports.

Transparent Fees

Event-based pricing.
Nothing hidden.

Setup

Onboarding Fee

One-off setup covering overseas-owner onboarding, statutory agent setup, and initial property baseline.

$450+
Ongoing

Management Fee

Promotional rate for months 1–12 (10% standard). Covers rent collection, inspections & bilingual reporting.

8%
Placement

Tenancy Placement

One-off fee for each new tenancy. Covers premium advertising, thorough screening & bond lodgement.

1 WkRent
Ready to Begin?

Request an Appraisal

Find out how we can protect your investment with world-class precision.

Start Inquiry