A proper farewell.
Not disposal.
We help Auckland families, homeowners, executors, and property professionals with estate clearance, decluttering, downsizing, pre-sale home clearing, abandoned tenancy clearances, and respectful removal of unwanted household items.
Whether you are preparing a home for sale, helping a parent downsize, clearing a loved one's estate, or managing a property transition, we provide a calm, practical, and respectful service from start to finish.
Professional Clearance
Handled with respect and care throughout, at the pace that works for your timeline.
Quiet Farewell
A quiet moment of acknowledgement. Items photographed with care, family given space and recognition.
Ceremonial Karakia Farewell
Where appropriate and available, we can help coordinate a ceremonial karakia with a kaumātua or cultural representative.
Clearing a home is one of the hardest things a family can face.
We make it easier.
Home & Heart Clearance is a specialist estate and property clearance service for the whole Auckland community. We serve families navigating deceased estates, abandoned tenancies, and property transitions with cross-cultural understanding around family, belongings, and final transitions.
Founded by Ken, a second-generation Japanese New Zealander with 15 years living and working across New Zealand, Japan, and the wider Asia-Pacific, Home & Heart brings a depth of cross-cultural understanding that sets it apart from general clearance operators. Every job - large or small - is approached with the same care.
Your choice, always
Items are handled with care and respect throughout the entire process. No ceremony, no delay. Proceeds at H&H's standard service pace.
A few words and a minute’s silence before clearance begins. Our team sets aside significant items and photographs each one with care.
We can help coordinate a ceremonial karakia with a kaumātua or cultural representative before clearance begins where appropriate and available.
Deceased Estates
Full-day dedicated clearances with item-by-item family confirmation, aftercare reporting, and full auction house coordination.
Abandoned Tenancies
Fast, professional clearance for property managers. Void-period turnarounds handled efficiently.
Small Salvage & Pickups
For a single item or a small load. If it has resale value, that's reflected in your price — and if it's worth more than $300, ask about resale consignment instead.
Property Maintenance
General maintenance, cleaning and small repairs — useful before a clearance, before a sale, or any time a property needs tidying up. See our rates →
Simple, transparent, from first call to final report.
Initial Consultation
We conduct a conversation by phone or in person. We document the family's wishes, identify items of sentimental value, and confirm your farewell preference.
On-Site Assessment & Quote
We visit the property in person, photograph systematically, assess volume and access conditions, and issue a formal written quote. 500kg disposal cap.
Clearance Day
If ceremonial karakia has been arranged, the kaumātua or appropriate cultural representative may lead karakia before clearance begins. We handle reselling, donating and disposal.
Aftercare Report
Within 30 business days, you receive a written summary of what was kept, consigned to auction, donated, and disposed of.
A trusted referral partner for Auckland's property professionals.
We work directly with estate lawyers, property managers, and retirement villages who need reliable, culturally sensitive clearance for their clients.
Estate Lawyers & Probate Specialists
We strive to maintain high service standards and we provide the documentation your clients' estates require.
Property Management Firms
For abandoned tenancies and void-period clearances. We work to your timeline.
Retirement Villages
Compassionate, discreet clearances for residents transitioning to care.
Landfill is always the last resort.
"We give your items a new home. We provide a second life. Treasured items become useful to someone. Throwing away is our last resort."
We believe a clearance that sends everything to landfill is a clearance done badly. Salvageable goods have real value.
We route items through a four-tier hierarchy designed to extract maximum value from what you leave behind.
Our secondhand dealer licence under the Secondhand Dealers and Pawnbrokers Act 2004 has been issued. Clearance enquiries are welcome; scope, written terms, suitability and capacity are checked before each job is accepted. We keep the records the Act requires for every item we take or consign.
Specialist Auction Houses
Fine jewellery, art, antiques, designer furniture - consigned to auction houses.
General Auction Houses
Quality furniture, working whiteware, tools, homewares.
Charity & Community
Clothing, kitchenware, and usable goods donated to hospice, refugee support houses.
Responsible Disposal
Only what truly cannot be reused. Licensed transfer station disposal with full weight documentation.
Transparent, six-class pricing.
Every clearance is quoted in writing before work begins. Prices exclude GST. Quotes include disposal allowance up to 500kg.
Salvage Pickup
Single staff, single vehicle collection.
Basic Clearance
Suitable for 1 room or a standard garage.
Mid Clearance
Suitable for a 2–3 room property.
Large Clearance
Suitable for a 4–5 room property.
Whole-Property — Standard
Whole property clearance, 3–4 bedrooms.
Whole-Property — Complex
5+ bedrooms, or properties with a heavy load.
Add-On Services
Additional services are offered during the quoting phase and confirmed in writing before any work commences.
- Ceremonial karakia coordination$450
- Hoarding / complexity (Biohazard or extreme clutter)$850
- Rush booking (< 5 business days notice)$250
- Multi-storey / no lift$150
- Photography package (Full item documentation)$950
- Extended area (> 20 km from CBD)$200
Resale Discount
Where our assessment finds items we expect to be able to resell, that's reflected in your quote — typically 20% to 50% off the price, depending on what's there.
We don't value your things item by item for this; we're pricing the job, not appraising the estate. Goods taken as part of the clearance become ours on removal, and what they make (or don't) is ours too. Occasionally it covers the job entirely, and the clearance costs you nothing.
Resale Consignment
For a single item genuinely worth more than $300 — a piece of furniture, jewellery, art — you can keep ownership and have us sell it on your behalf instead.
Once it sells through the right auction house or platform, Consignment Proceeds are the actual sale price less its seller commission and fees. You receive 50% of each item’s Consignment Proceeds, paid within 30 calendar days of us receiving cleared funds. If it doesn’t sell, you owe nothing. Full details →
Real clearances,
told honestly.
This section is empty on purpose — we're not writing reviews for clients or borrowing generic ones from elsewhere. As real clearances are completed, clients' own words go here, unedited.
No reviews published yet. If we've cleared a property for you, we'd genuinely like to hear how it went — good or mixed. Attach a photo or anything else relevant if you'd like.
Thank you — we've received it and will follow up if we'd like to feature it here.
We're here. Let's talk.
For a smooth and transparent process, we recommend using our quick booking system. If you need a sensitive conversation first, our direct lines are always open.
26 Hobson Street
Auckland 1010, New Zealand