Auckland · Bilingual · Personally Run

One team.
Four ways we can help.

Home & Heart is a small family of Auckland services — clearance, property management, property maintenance, and resale consignment — run personally, in English and Japanese, by people you can actually reach.

Who we are

Run by the person
who answers the phone.

Home & Heart is operated by Navigate Japan Limited, founded by Kentaro Yonei — a second-generation Japanese New Zealander who has lived and worked across New Zealand, Japan, and the wider Asia-Pacific. Every division is built the same way: kept small on purpose, so the person who visits your property, quotes your job, or manages your tenancy is the same person you can call back.

That's also why every service here is genuinely bilingual. Contracts, reports, and conversations are available in Japanese as well as English — not translated after the fact, but handled directly, in whichever language suits you.

A well-kept Auckland home

Auckland-wide

All four divisions operate across greater Auckland

English & 日本語

Every division's site, forms, and documents are available in both languages

Secondhand dealer licence

Licence issued under the Secondhand Dealers and Pawnbrokers Act 2004. Clearance and Resale Consignment enquiries are welcome; scope, written terms, suitability and capacity are checked before each job is accepted.

Navigate Japan Limited

NZBN 9429052367342 · the company behind every Home & Heart division

Our services

Four divisions,
one way of working.

Each has its own site with full details and pricing. Here's the short version of what each one does.

Boxes packed during a property clearance
01 · Clearance
Home & Heart Clearance
"A proper farewell. Not disposal."

Estate and property clearance for deceased estates, downsizing, end-of-tenancy, and pre-sale clearing. We also clear commercial premises for liquidators, receivers, and commercial landlords, with the scope and price agreed per site. Sorted, salvaged, and disposed of properly, with a choice of how the process feels — from a standard clearance to a ceremonial karakia farewell.

An Auckland rental property
02 · Property Management
Home & Heart Property Management
"Boutique management. Built on trust."

Full-service rental property management for owners who want a real person on the other end — especially owners based overseas or in Japan. Tenanting, compliance, maintenance coordination, and monthly reporting, handled directly and bilingually.

A new smoke alarm ready to be installed
03 · Property Maintenance
Home & Heart Property Maintenance
"The jobs that never quite get done. We do them."

General property maintenance, cleaning, gardens, and small repairs — booked hourly, with the scope agreed in writing before anyone starts. Useful before a clearance, before a sale, or any time a property needs tidying up.

A vintage film camera
04 · Resale Consignment
Home & Heart Resale Consignment
"Some things are worth more than the skip."

Where a valuable item turns up during a clearance — or on its own — we can sell it on your behalf instead of folding it into a clearance fee. You keep ownership until it sells. Your share and settlement follow the written terms agreed for each item.

Not sure where to start?

Tell us your situation,
we'll point you the right way.

I need to clear a property — an estate, a move, an end of tenancy
→
Estate & Property Clearance
I own a rental property and want someone to manage it
→
Property Management
I need cleaning, repairs, or general upkeep done at a property
→
Property Maintenance
I have one valuable item I'd like sold on my behalf
→
Resale Consignment
I'm not sure which of these fits my situation
→
Just ask us
Get in touch

However you'd like to
start the conversation.

Address: Suite 1013, Unit A Level G, 26 Hobson Street, Auckland 1010, New Zealand